Privacy Policy

1. Introduction & Definitions

This Privacy Policy describes how ANUJ PACKAGING ("we," "us," or "our") collects, uses, and shares your personal information when you visit our website, inquire about our packaging machines, or engage with our industrial solutions.

• Personal Data: Any information that relates to an identified or identifiable individual.
• User: Any website visitor, business customer, or lead who interacts with our services.

2. Scope

This policy applies to all personal information processed by ANUJ PACKAGING via our website, email communications, WhatsApp, and offline business interactions within India. It does not cover third-party websites linked from our platform.

3. Information We Collect

We collect only the information necessary to fulfill your business requests:

• Identity Data: Name and Company Name.
• Contact Data: Phone number and Email address.
• Inquiry Data: Specific message details and machine requirements.
• Technical Data: IP address and browser type.

4. How We Collect Information

Direct Interaction: Information provided via inquiry forms, email, or WhatsApp.

Automated Technologies: Analytics and cookies that collect data as you navigate the site.

5. How We Use Personal Information

• Customer Support: To respond to inquiries and provide technical specifications.
• Service Delivery: To manage orders and fulfill solution requests.
• Communication: To send business updates where consent is provided.
• Security: To maintain the safety of our website.

6. Cookies & Analytics

We use standard cookies and tools like Google Analytics to optimize site performance. You may disable cookies through browser settings.

7. Disclosure of Information

We do not sell your personal data. Disclosure occurs only to service providers or legal authorities when required by Indian law.

8. Data Security

We implement technical measures, including SSL encryption, to prevent unauthorized access or loss of data.

9. Data Retention

We retain data only as long as necessary for business purposes or to comply with legal requirements.

10. User Rights

In compliance with the Digital Personal Data Protection (DPDP) Act, you have the right to:

• Access a copy of your personal data.
• Correct inaccurate information.
• Request erasure of your data.
• Withdraw consent at any time.

11. Children’s Privacy

Our services are directed to business professionals and are not intended for children under 18.

12. Third-Party Links

We are not responsible for the privacy practices of external sites linked from our platform.

13. Policy Updates

We update this policy periodically. Significant changes will be posted on this page with an updated date.

14. Contact Information

For any questions or to exercise your rights, please contact our Grievance Officer: